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How We Protect Your Account and Payment Information

When you open an account with tokek 2d, your personal data and payment details stay encrypted and under our strict control.

Encrypted account accessPayment data protectionNo third-party selling
tokek 2d How We Protect Your Account and Payment Information
REACH OUR TEAM

How to Request Data Access or Changes

Live Chat Support Available 24/7 on the tokek 2d lobby.
Email Request Send a message to our data protection team at support@tokek2d.
Account Settings Panel Log into your tokek 2d account and head to Settings > Privacy & Data…
SECURITY INSIDE

How We Keep Your Information Safe

Encryption Standard

All payment data and login credentials travel over SSL 256-bit encryption, the same security used by banks. Your DANA, OVO, GoPay and QRIS transactions are encrypted end-to-end between your device and our payment gateway.

Account Verification

When you withdraw funds, we verify your identity by matching the phone number and email on file. Two-factor authentication is available in your Settings panel; we recommend enabling it for extra protection.

Cookie & Tracking Policy

We use cookies to keep you logged in and to track which games you open, so we can show you relevant content. You can disable non-essential cookies in your browser settings; essential login cookies cannot be turned off.

Data Retention

Active account data is stored for the duration of your membership. After you close your account, we keep records for 7 years to comply with financial reporting laws, then delete them permanently.

Third-Party Sharing

We share your information only with payment processors (DANA, OVO, GoPay, QRIS partners) to complete your deposit, and with fraud-prevention services. We do not sell your email or gaming history to advertisers.

Your Rights & Contact

You can request a copy of all data we hold, correct inaccurate information, or ask for deletion where local law permits. Email [email protected] or use live chat to start a data request today.

Privacy Questions Answered

We collect your full name, email address, phone number, date of birth, and postal code during registration. When you make your first deposit via DANA, OVO, GoPay or QRIS, we record your payment method and transaction ID. We use this to verify your identity and process payouts to the same account you deposited from.

We delete your gameplay history and login records immediately after you close your account. However, we retain your name, email, phone, and deposit/withdrawal records for 7 years to comply with Indonesian financial reporting regulations. After 7 years, all your information is permanently deleted.

Yes. Log into your account and go to Settings > Privacy & Data to view and download all information we hold. You can also email [email protected] or use live chat to request a full data export. Requests are processed within one business day.

No. We never sell your personal data or gaming activity to third parties, marketers, or data brokers. We share your information only with payment processors needed to complete your deposits and with fraud-prevention services to keep your account safe.

All payment data is encrypted using 256-bit SSL encryption, the same standard banks use. Your transaction details are sent directly to the payment processor and are never stored in plain text on our servers. We do not retain your full payment credentials after your deposit clears.

Cookies are small files stored on your device that remember your login status and game preferences. We use them to keep you logged in across sessions and to show you relevant slot rooms and live tables. You can disable non-essential cookies in your browser; login cookies must stay on so tokek 2d works.

Reach our data protection team via live chat (24/7 in the lobby), email [email protected], or post a message in your Account Settings. Specify whether you want to access, correct, or delete your data. We respond within one business day and guide you through the process.